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Issue Date: January 2008


I wait until the person takes a breath — it’s very clever — and fade them out. Courtesy is elemental.

— Diane Rehm, the host of National Public Radio’s “The Diane Rehm Show” (heard on WCPN 90.3 idea-stream weekdays from 10 a.m. until noon), sharing the secret of how she ditches long-winded callers. Rehm spoke at Cleveland State University Oct. 31, 2007.

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